Fees Introduction

At BTCBOX,  account management fee is free, however, there is handling fee for trade. For each kind of cryptocurrency, please refer to the fees listed below:

【Account Related Fees】

We are conducting account establishment and deposit asset management.

Account opening fee Free
Account maintenance fee Free

【Cryptocurrency Fees】

The Company’s cryptocurrency trade is cryptocurrency paired with Japanese Yen only.

Cryptocurrency TypeTrade Fee *1Deposit Fees *2Deposit Confirmation *3Withdrawal Fees *4Minimum Withdrawal Amount
BTC
(Bitcoin)
0.05%Free2 confirmations0.001 BTC0.002 BTC
BCH
(BitcoinCash)
0.10%Free18 confirmations0.001 BCH0.002 BCH
LTC
(Litecoin)
0.10%Free3 confirmations 0.002 LTC0.1 ETH
ETH
(Ethereum)
0.10%Free12 confirmations0.01 ETH0.1 LTC

(Tax included in all handling fee)

※For some customers, the trade handling fee rate may be changed

*1 The handling fee rate of trading cryptocurrency or Japanese Yen will be calculated as Trade  fee.

*2 The Company’s handling fee is free of charge, however mining fee occurs separately.

*3 When Authority number of storing has reached the specified number, storing will be confirmed for the first time.

*4 Mining fee is included in the Company’s storing fee

Reflection time of Cryptocurrency Withdrawal

During business hours (weekdays 9:00-17:30 JST) withdrawal request are processed within 2 hours. Outside business hours, the withdrawal will be processed within 12 hours (for safety reasons, cryptocurrency withdrawals will be a manual procedure.)

In case of necessary emergency system maintenance or safety confirmation, delays may occur depending on blockchain conditions. 

There is no upper limit for cryptocurrency deposits and withdrawals, however it will take more time in case of large sums of withdrawals.

【Japanese Yen Bank Transfer Deposit

Handling fee

Making a deposit to the Company’s account is free of handling fee.

Bank transfer fee from any bank will be burdened by the customer. (However, Deposit transfer from Sumishin Net Bank to the Company are free of handling fee.)

Reflection time

During business hours (weekdays 9:00-17:30) : Reflection in sequential order of the day

Outside business hours: Reflection will be executed by the following business day.

Regarding the reflection as noted above, deposits will be processed after payment arrival has been confirmed at the Company.

In the following cases client may not be able to confirm deposit reflections, so please check.

In case of forgetting to input your 6 digit ID before the name of the ”Paying client 振込依頼人”
In case of the “Payer name 振込人名義” and the account holder’s name are different.

We may not be able to support the client in correcting the errors, so after the payment is reflected in the official procedure, it will be requested  to conduct a withdrawal transaction.

Personal Account Instituional Account
Maximum deposit amount for a single deposit(excl. handling fee)2,000,000 yen5,000,000 yen
The total maximum deposit amount for one day (excl. handling fee)10,000,000 yen20,000,000 yen

※ The customers who are planning on deposit an amount exceeding the stated amount above, please contact us in advance.

Japanese Yen Direct Deposit

AEON BankConvenience StorePay-easy
Handling Fee
(A Single Deposit)
350 yen (incl. tax)1,000 Japanese yen (incl. Tax)1,000 Japanese yen (incl. Tax)
Maximum deposit amount for a single deposit (excl. handling fee)1,000,000 yen200,000 yen200,000 yen
The total maximum deposit amount for one day (excl. handling fee)8,000 ,000 yen1,000,000 yen1,000,000 yen
  • The deposit fee shall be burdened by the customer.
  • This service does not guarantee the immediate reflection of deposits, and it may take some time to reflect the deposit depending on the customer’s deposit procedure and communication environment.
  • Deposit amount equivalent to the customers financial assets through Convenience Store or Pay-easy will be restricted from withdrawal of a BTCBOX account for 7 days. 
  • Please note that cancellation or reimbursement after payment is not available.
  • We accept deposit even from Instituional accounts with Convenience Store and Pay-easy deposit, however, only Personal Account with AEON Direct Deposit.

Convenience Store Direct Deposit

  • Please deposit within 2 hours after the Payment number is issued.
  • The Payment number will be displayed only when requested. It will not be displayed on any other screens. We recommend taking a memo, or sending the information to your respective email.
  • In case of Direct Deposit at the Convenience Store, deposit reflection will be available 24H (exc. for maintenance periods)
  • We do not support other Convenience Store (service counters) other than the displayed marks. Please select from the available Convenience Stores (service counter)
  • Transfer of assets equivalent to the deposited amount through Direct Deposit at the Convenience Store will be restricted to 7 days.
  • In case of payment is not confirmed even after 2 hours of deposit request, it will automatically be cancelled.
  • Cancellation or change of deposit request cannot be done, so please request a deposit again.

Pay-easy Direct Deposit

  • Please deposit within 2 hours after the Payment number is issued.
  • Payment number will be displayed when requested. It will not be displayed on any other screens. We recommend taking a memo, or sending the information to your respective email.
  • Transfer of assets equivalent to the deposited amount through Pay-easy Direct Deposit will be restricted to 7 days.
  • In case of payment is not confirmed even after 2 hours of deposit request, it will automatically be cancelled.
  • Cancellation or change of deposit request cannot be done, so please request a deposit again.

AEON Bank Direct Deposit

  • This service operates by AEON Bank Service. In case of a Direct Deposit, reflection time of deposit will be available 24H incl. weekends and holidays (due to system maintenance, the service is not available during service suspension times)
  • In case of the customer’s bank account name and BTCBOX account name differ, deposit will not be available.
  • In regard to AEON Bank immediate web-based deposit, if the screen is closed before the transfer has been completed, please note that the deposit request will automatically be cancelled.
  • Currently, the only account with Direct Deposit service available is AEON Bank.

Japanese Yen Withdrawal

Handling fee

Withdrawal amount within ¥150,000 : ¥400
Withdrawal amount over ¥150,000 : ¥750

(Tax included handling fee)
(Bank handling fee is included in the Company’s withdrawal handling fee)

※ When closing the account, the customer is responsible for handling fee of cancel returns in Japanese Yen.

Reflection time

Withdrawal procedures will be conducted in sequential order during business days.

In case of no reflection of bank balance past the next business day after withdrawal indications, please contact the Company.

※We do not support  abroad remittance.

【Minimum trading amount】

We do not have a minimum deposit limit , however we have assigned a ‘’Minimum trading amount’’ for cryptocurrency trading.  When depositing Japanese Yen, please confirm each cryptocurrency amount.

As the value of cryptocurrency is constantly changing, please take a look at the current chart when depositing the necessary amount of Japanese Yen for a trading. We also encourage the client to do the calculation by themselves.

BTC(Bitcoin)

0.001BTC

ETH(Ethereum)

0.001ETH

LTC(Litecoin)

0.001LTC

BCH(Bitcoin Cash)

0.001BCH

BtcBox Co.,Ltd.
Cryptocurrency Exchange Business Registration No. 00008
JVCEA Membership number 1008
BTCBOX Blog