At BTCBOX, account management fee is free, however, there is handling fee for trade. For each kind of cryptocurrency, please refer to the fees listed below:
【Account Related Fees】
We are conducting account establishment and deposit asset management.
| Account opening fee | Free |
| Account maintenance fee | Free |
【Cryptocurrency Fees】
The Company’s cryptocurrency trade is cryptocurrency paired with Japanese Yen only.
Easy Trade Explanation
| Crypto Asset Type | BTC (Bitcoin) | ETH (Ethereum) | DOGE（Dogecoin） | DOT（Polkadot） | TRX（TRON） |
|---|---|---|---|---|---|
| Trading Fee | Free | Free | Free | Free | Free |
| Minimum trading amount | 0.001 BTC | 0.001 ETH | 10 DOGE | 0.05 DOT | 10 TRX |
| 1 time trading amount limit | 3 BTC | 30 ETH | 50,000 DOGE | 100 DOT | 2万 TRX |
| 1 day’s trading amount limit | No limit | No limit | 300,000 DOGE | No limit | No limit |
In case of order confirmation is not carried out within 6 seconds on the display screen, it will be cancelled automatically. In that case, you are required to do an order once more.
Order Book Trade Explanation
| Cryptocurrency Type | Trade Fee* | Minimum Trading Amount |
|---|---|---|
| BTC（Bitcoin） | 0.05 % | 0.001 BTC |
| BCH（BitcoinCash） | 0.10 % | 0.001 BCH |
| ETH（Ethereum） | 0.10 % | 0.001 ETH |
| LTC（Litecoin） | 0.10 % | 0.001 LTC |
* The handling fee rate of trading cryptocurrency or Japanese Yen will be calculated as Trade fee.
For some customers, the trade handling fee rate may be changed
*Due to the campaign, the maker fees is free during the period (May 23, 2024 – November 28, 2024). (Details)
About Cryptocurrency Deposit and Withdrawal
| Cryptocurrency Type | Deposit Fees *1 | Withdrawal Fees *２ | Minimum Withdrawal Amount |
|---|---|---|---|
| BTC（Bitcoin） | Free | 0.0006 BTC | 0.001 BTC |
| BCH（BitcoinCash） | Free | 0.001 BCH | 0.002 BCH |
| ETH（Ethereum） | Free | 0.005 ETH | 0.01 ETH |
| LTC（Litecoin） | Free | 0.002 LTC | 0.1 LTC |
| DOGE（Dogecoin） | Free | ５ DOGE | 100 DOGE |
| DOT（Polkadot） | Free | 0.1 DOT | 2 DOT |
| TRX（TRON） | Free | 5 TRX | 100 TRX |
*1 The Company’s handling fee is free of charge, however mining fee occurs separately.
*2 Mining fee is included in the Company’s storing fee.
Reflection time of Cryptocurrency Withdrawal
During business hours (weekdays 9:00-17:30 JST) withdrawal request are processed within 2 hours. Outside business hours, the withdrawal will be processed within 12 hours (for safety reasons, cryptocurrency withdrawals will be a manual procedure.)
In case of necessary emergency system maintenance or safety confirmation, delays may occur depending on blockchain conditions.
There is no upper limit for cryptocurrency deposits and withdrawals, however it will take more time in case of large sums of withdrawals.
【Japanese Yen Deposit】
※ The customers who are planning on deposit an amount exceeding the stated amount above, please contact us in advance.
【Japanese Yen Bank Transfer Deposit】
| Direct Deposit | SBI Sumishin Net Bank Direct Deposit | AEON Bank Direct Deposit | Convenience Store Deposit | Pay-easy Deposit | |
|---|---|---|---|---|---|
| Deposit Fee | Free | Free | Free | 1,000 JPY | 1,000 JPY |
| Maximum Deposit Amount (Once) | None | None | None（Individual Account） | 300,000 JPY（Including Fees） | 999,999 JPY（Not Including Fees） |
| Maximum Deposit Amount (Per day) | None | None | None（Individual Account） | 1,000,000 JPY（Including Fees） | 10,000,000 JPY（Not Including Fees） |
Handling fee
Making a deposit to the BTCBOX’s account is free of handling fee.
Bank transfer fee from any bank will be burdened by the customer. (However, Deposit transfer from Sumishin SBI Net Bank to the Company are free of handling fee.)
Reflection time
During business hours : Reflection in sequential order of the day
Outside business hours: Reflection will be executed by the following business day.
Regarding the reflection as noted above, deposits will be processed after payment arrival has been confirmed at the Company.
In the following cases client may not be able to confirm deposit reflections, so please check.
・In case of forgetting to input your 6 digit ID before the name of the ”Paying client 振込依頼人”
・In case of the “Payer name 振込人名義” and the account holder’s name are different.
We may not be able to support the client in correcting the errors, so after the payment is reflected in the official procedure, it will be requested to conduct a withdrawal transaction.
【Japanese Yen Direct Deposit】
- The deposit fee shall be burdened by the customer.
- This service does not guarantee the immediate reflection of deposits, and it may take some time to reflect the deposit depending on the customer’s deposit procedure and communication environment.
- Deposit amount equivalent to the customers financial assets through Convenience Store or Pay-easy will be restricted from withdrawal of a BTCBOX account for 7 days.
- Please note that cancellation or reimbursement after payment is not available.
- We accept deposit even from Corporate Accounts with Convenience Store and Pay-easy deposit, however, only Personal Account with AEON Direct Deposit.
Sumishin SBI Net Bank Direct Deposit
- Deposit fee for Sumishin SBI Net Bank Direct Deposit transactions is free of charge.
- This service operates by Sumishin SBI Net Bank Service. In case of a Direct Deposit, reflection time of deposit will be available 24H incl. weekends and holidays (due to system maintenance, the service is not available during service suspension times)
- In case of the customer’s bank account name and BTCBOX account name differ, deposit will not be available.
- In regard to Sumishin SBI Net Bank immediate web-based deposit, if the screen is closed before the transfer has been completed, please note that the deposit request will automatically be cancelled.
AEON Bank Direct Deposit
- Deposit fee for AEON Bank Direct Deposit transactions is free of charge.
- This service operates by AEON Bank Service. In case of a Direct Deposit, reflection time of deposit will be available 24H incl. weekends and holidays (due to system maintenance, the service is not available during service suspension times)
- In case of the customer’s bank account name and BTCBOX account name differ, deposit will not be available.
- In regard to AEON Bank immediate web-based deposit, if the screen is closed before the transfer has been completed, please note that the deposit request will automatically be cancelled.
Convenience Store Direct Deposit
- Please deposit within 2 hours after the Payment number is issued.
- The Payment number will be displayed only when requested. It will not be displayed on any other screens. We recommend taking a memo, or sending the information to your respective email.
- In case of Direct Deposit at the Convenience Store, deposit reflection will be available 24H (exc. for maintenance periods)
- We do not support other Convenience Store (service counters) other than the displayed marks. Please select from the available Convenience Stores (service counter)
- Transfer of assets equivalent to the deposited amount through Direct Deposit at the Convenience Store will be restricted to 7 days.
- In case of payment is not confirmed even after 2 hours of deposit request, it will automatically be cancelled.
- Cancellation or change of deposit request cannot be done, so please request a deposit again.
Pay-easy Direct Deposit
- Please deposit within 2 hours after the Payment number is issued.
- Payment number will be displayed when requested. It will not be displayed on any other screens. We recommend taking a memo, or sending the information to your respective email.
- Transfer of assets equivalent to the deposited amount through Pay-easy Direct Deposit will be restricted to 7 days.
- In case of payment is not confirmed even after 2 hours of deposit request, it will automatically be cancelled.
- Cancellation or change of deposit request cannot be done, so please request a deposit again.
【Japanese Yen Withdrawal】
Handling fee
Withdrawal amount within ￥150,000 : ￥400
Withdrawal amount over ￥150,000 : ￥750
(Tax included handling fee)
(Bank handling fee is included in the Company’s withdrawal handling fee)
※ When closing the account, the customer is responsible for handling fee of cancel returns in Japanese Yen.
Reflection time
Withdrawal procedures will be executed in sequential order on the following or the next business day.
Please contact us if no reflection is displayed on your balance account even after 2 business days since you received the withdrawal indication.
The timing of deposits on holidays varies depending on the bank, please check with the bank you are using.
Deposit to foreign countries is currently not available.