Notification

Notification

About Business Hours During Golden Week

Thank you for your constant support. We would like to announce that the company will suspend part of our services during golden week holidays for the period 2021 April 30th 〜 May 6th. Servi...
Notification

Notification on resumption of Ethereum (ETH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing ETH, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
Notification

Apology and Notification Regarding Unauthorized Access to the Email delivery System

An unauthorized access has been confirmed on the email delivery system used by our company. We are currently investigating the leakage of information together with an external investigation company, ...
Notification

Notification about the Ethereum(ETH) Upgrade

Thank you for your constant support to our service. We would like to inform you as our respondent policy about the upgrade of Ethereum (ETH) that is predicted to be carried out on the 14th April, ...
Notification

CAUTION! Fake Email Disguised As BTCBOX

Today (on April 6th, 2021), we have confirmed multiple SUSPICIOUS emails disguised as BTCBOX (our company).An email disguised as our BTCBOX was sent with the subject "【BTCボックス】Cryptocurrency Deposit ...
Notification

For those who want to Interview Crypto and Blockchain Experts from Overseas (Remotely)

BTCBOX is a crypto exchange with the longest operating history of a blockchain company in Japan. Currently, in order to deepen our customers and viewers' understanding of crypto asserts ( crypto c...
Notification

Introducing a new Function for Making Limit Orders more convenient

BTCBOX's "Batch Order" function allows you to submit multiple limit orders at once, with the same price difference and same quantity, "within a set price and quantity range". Batch Order Merit...
Notification

Notification of Annual Report Release

Thank you for always supporting BTCBOX. We have now completed the preparation of the Annual Report (Japanese ver.) required for final tax return in Japan for the year 2020. Please login to our ...
Notification

BTCBOX Important Safety Request

Thank you for always using and supporting BTCBOX. Recently, there have been several cases of BTCBOX's fake website being displayed on major Internet search services. We have requested the search s...
Notification

“Get a prize for sure by Inviting a friend” Coin Campaign for Everyone

We will present 500 Yen to the accounts of both the newly registered customer and the inviting customer. After the entering the One Time Password as stated on the postcard, the 500 Yen will be reflected in their balance accounts.
Notification

【Crypto in One Word Award 2020】The Word Has Been Chosen!

Choose your Favorite Crypto Word-of-the-Year 2020. Which one do you think is the most deserving word?#Bitcoin #giveaway #crypto #BTC #prize #cryptooneword— BTCBOX (Eng.ver) (@BtcboxE) December 2...
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【Crypto in One Word Award 2020】The final candidates are chosen!

On this occasion, after an impartial examination, we will now announce the selected 4 candidates. We received some very interesting and brilliant tweet posts that show knowledge, interest and relevance to the crypto space. Finding a word for this year is hard because so many things did happen leading to this amazing current bullish run.
Notification

Notification on resumption of Bitcoin Cash (BCH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing BCH, we have now resumed deposit/withdrawal transactions. We do support BCHN(Bitcoin Cash Node)Please note that you cannot deposi...
Notification

About New Year Business Hours (2020-2021)

Thank you for always supporting and using BTCBOX. We would like to inform you that we will be suspending some services during New Years holiday from Thursday 31st December 2020 to Sunday 3rd Janua...
Notification

(The campaign has ended) 40 People Win 5,000 JPY with Easy Trading – Winter Bonus Sharing Campaign

The campaign has ended Thank you for always supporting BTCBOX. At BTCBOX, We are running a “ 40 People Win 5,000 JPY with Easy Trading” Even beginners can useEasy Trading totrade cryptoc...
Notification

Change of Cryptocurrency Deposit Address

Thank you for always using and supporting BTCBOX We carried out a cryptocurrency wallet update to strengthen our security on November 21th. Due to the wallet update, the user’s cryptocurrency d...
Notification

Our Company’s Policy on the Forking of BitcoinCash (BCH)

Thank you for always supporting and using BTCBOX The BitcoinCash (BCH) that we are handling on our platform went through a hard fork on its blockchain on November 15th 2020, and has split into the...
Notification

Notification about Deposit/Withdrawal Suspension and Change of Address

Thank you for always supporting and using BTCBOX On November 21st 2020, we will carry out a cryptocurrency wallet update with the aim of strengthening our security even more. Accordingly,  we will...
Notification

About Login Email Notification

Thank you for always supporting BTCBOXDue to recent security enhancement, all customers will now receive a Login notification email.Please note that you will not be able to unsubscribe from receiving...
Notification

Notification about the Bitcoin Cash(BCH) Upgrade

Thank you for your constant support to our service. We would like to inform you as our respondent policy about the upgrade of Bitcoin Cash (BCH) that is predicted to be carried out on the 15th Nov...