Notification

Notification

Temporary suspension of BTC and LTC remittance due to scheduled maintenance

Thank you for always using BTCBOX. A scheduled maintenance of BTC (Bitcoin) and LTC (Litecoin) wallets will be performed on the BTCBOX exchange from 9:00 a.m. on Thursday, August 13 to 9:00 a.m. o...
Notification

Signing of Trademark License Agreement with Taiwan BI CHENG TECHNOLOGY CO.

We are pleased to announce that "BtcBox co., Ltd." has signed a Trademark License Agreement with Taiwan-based "BI CHENG TECHNOLOGY CO". As a result of this agreement, "BI CHENG TECHNOLOGY CO., LTD." will provide cryptocurrency exchange business and related services in Taiwan under the name of "BTCBOX Taiwan".
Notification

Notice for Dogecoin Holding Customers

Thank you for always supporting BTCBOX. For the customers who hold Dogecoin within the BTCBOX exchange, we are still accepting Withdrawal Requests at the moment. Currently, we correspond only to W...
Notification

Revision of Terms due to Trustee Implementation

Thank you for using BTCBOX. We would like to thank you for your understanding and cooperation of the relevant clauses in the Terms that have been revised to reflect the trustee implementation. ...
Notification

Notification on resumption of Bitcoin Cash (BCH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing BCH, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
Notification

Notification about the Bitcoin Cash(BCH) Upgrade

Thank you for your constant support to our service. We would like to inform you as our respondent policy about the upgrade of Bitcoin Cash (BCH) that is predicted to be carried out on the 15th May...
Notification

Notification of Withdrawal Process Time Change due to Trust Commencement

Thank you for always using BTCBOX. In accordance to Law and regulation revision, the JPY deposits from the customers shall be entrusted to the JSF Trust and Banking Co., LTD. Due to this, JPY w...
Notification

About Business Hours During Golden Week

Thank you for always supporting BTCBOX. The business hours for the 2020 Golden Week Period (2nd May ~ 6th May) will be as the following. Service Operation Changes Bank Transfer Deposit o...
Notification

“Get a prize for sure by Inviting a friend” Coin Campaign for Everyone

We will present 500 Yen to the accounts of both the newly registered customer and the inviting customer. After the entering the One Time Password as stated on the postcard, the 500 Yen will be reflected in their balance accounts.
Notification

Notification on Identification Authorization document changes due to Criminal Income Transfer Prevention Act Revision, and Speedy Authentication Commencement

Due to transfer of profits by criminals relating Law revisions, (implementation on April 1st 2020), confirmation of personal identification shall become stricter when opening an account.