Notification

Notification

Notification about the Ethereum(ETH) Upgrade

Thank you for your constant support of our service. We would like to inform you of our respondent policy about the upgrade of Ethereum (ETH) that is predicted to be carried out on the 9th of Decem...
Notification

About New Year Business Hours (2021-2022)

Thank you for always supporting and using BTCBOX. We would like to inform you that we will be suspending some services during the New Years' holiday from 29th December 2021 to 3rd January 2022. Pl...
Notification

CAUTION! Fake Message Disguised As BTCBOX

Thank you for always using BTCBOX. Recently, we have confirmed multiple SUSPICIOUS messages via WhatApps disguised as BTCBOX (our company). The contents described in the messages are for DECEIV...
Notification

Resumption of BTC Deposit / Withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing BTC, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
Notification

Suspension of BTC Remittance due to Maintenance

Thank you for always using BTCBOX. An update of the BTC wallet will be performed on the BTCBOX from 12:00 pm November 14th, 2021 (JST). During this period, BTC remittance services will not be a...
Notification

Suspension of ETH Remittance due to Maintenance

Thank you for always using BTCBOX. A temporary maintenance of ETH wallet will be performed on the BTCBOX from 20:00 pm to 24:00 pm November 10th 2021 (JST). During this period, ETH remittance s...
Notification

Suspension of Services due to Temporary Maintenance

Thank you for always using BTCBOX. A temporary maintenance will be performed on the BTCBOX exchange from 0:00 a.m. to 9:00 a.m. August 10th 2021 (JST). During this period, all services will not...
Notification

Notification about the Ethereum(ETH) Upgrade

Thank you for your constant support to our service. We would like to inform you as our respondent policy about the upgrade of Ethereum (ETH) that is predicted to be carried out on the 5th August, ...
Notification

“Get a prize for sure by Inviting a friend” Invitation Program

We will present 1000 Yen to the accounts of both the newly registered customer and the inviting customer. After the entering the One Time Password as stated on the postcard, the 1000 Yen will be reflected in their balance accounts.
Notification

Notification on resumption of BitcoinCash (BCH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing BCH, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
Notification

Notification about the BitcoinCash(BCH) Upgrade

Thank you for your constant support to our service. We would like to inform you as our respondent policy about the upgrade of BitcoinCash (BCH) that is predicted to be carried out on the 15th May,...
Notification

About Business Hours During Golden Week

Thank you for your constant support. We would like to announce that the company will suspend part of our services during golden week holidays for the period 2021 April 30th 〜 May 6th. Servi...
Notification

Notification on resumption of Ethereum (ETH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing ETH, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
Notification

Apology and Notification Regarding Unauthorized Access to the Email delivery System

An unauthorized access has been confirmed on the email delivery system used by our company. We are currently investigating the leakage of information together with an external investigation company, ...
Notification

Notification about the Ethereum(ETH) Upgrade

Thank you for your constant support to our service. We would like to inform you as our respondent policy about the upgrade of Ethereum (ETH) that is predicted to be carried out on the 14th April, ...
Notification

CAUTION! Fake Email Disguised As BTCBOX

Today (on April 6th, 2021), we have confirmed multiple SUSPICIOUS emails disguised as BTCBOX (our company).An email disguised as our BTCBOX was sent with the subject "【BTCボックス】Cryptocurrency Deposit ...
Notification

For those who want to Interview Crypto and Blockchain Experts from Overseas (Remotely)

BTCBOX is a crypto exchange with the longest operating history of a blockchain company in Japan. Currently, in order to deepen our customers and viewers' understanding of crypto asserts ( crypto c...
Notification

Introducing a new Function for Making Limit Orders more convenient

BTCBOX's "Batch Order" function allows you to submit multiple limit orders at once, with the same price difference and same quantity, "within a set price and quantity range". Batch Order Merit...
Notification

Notification of Annual Report Release

Thank you for always supporting BTCBOX. We have now completed the preparation of the Annual Report (Japanese ver.) required for final tax return in Japan for the year 2020. Please login to our ...
Notification

BTCBOX Important Safety Request

Thank you for always using and supporting BTCBOX. Recently, there have been several cases of BTCBOX's fake website being displayed on major Internet search services. We have requested the search s...