Notification

Notification

Change of Cryptocurrency Deposit Address

Thank you for always using and supporting BTCBOX We carried out a cryptocurrency wallet update to strengthen our security on November 21th. Due to the wallet update, the user’s cryptocurrency d...
Notification

Our Company’s Policy on the Forking of BitcoinCash (BCH)

Thank you for always supporting and using BTCBOX The BitcoinCash (BCH) that we are handling on our platform went through a hard fork on its blockchain on November 15th 2020, and has split into the...
Notification

Notification about Deposit/Withdrawal Suspension and Change of Address

Thank you for always supporting and using BTCBOX On November 21st 2020, we will carry out a cryptocurrency wallet update with the aim of strengthening our security even more. Accordingly,  we will...
Notification

About Login Email Notification

Thank you for always supporting BTCBOXDue to recent security enhancement, all customers will now receive a Login notification email.Please note that you will not be able to unsubscribe from receiving...
Notification

Notification about the Bitcoin Cash(BCH) Upgrade

Thank you for your constant support to our service. We would like to inform you as our respondent policy about the upgrade of Bitcoin Cash (BCH) that is predicted to be carried out on the 15th Nov...
Notification

【Annual Event】 Crypto in One Word Award 2020 : We are looking for Your “One Word” of the year for the Crypto Space

There is just a little time left for this year to come to an end. What kind of a year do you think 2020 was? If you had to express the Crypto Space 2020 in one word, what word would you choose? Tweet the One Word you choose on Twitter. An award will be given to those participating. Let’s look back on 2020 together with BTCBOX.
Notification

Temporary suspension of BTC and LTC remittance due to scheduled maintenance

Thank you for always using BTCBOX. A scheduled maintenance of BTC (Bitcoin) and LTC (Litecoin) wallets will be performed on the BTCBOX exchange from 9:00 a.m. on Thursday, August 13 to 9:00 a.m. o...
Notification

Signing of Trademark License Agreement with Taiwan BI CHENG TECHNOLOGY CO.

We are pleased to announce that "BtcBox co., Ltd." has signed a Trademark License Agreement with Taiwan-based "BI CHENG TECHNOLOGY CO". As a result of this agreement, "BI CHENG TECHNOLOGY CO., LTD." will provide cryptocurrency exchange business and related services in Taiwan under the name of "BTCBOX Taiwan".
Notification

Notice for Dogecoin Holding Customers

Thank you for always supporting BTCBOX. For the customers who hold Dogecoin within the BTCBOX exchange, we are still accepting Withdrawal Requests at the moment. Currently, we correspond only to W...
Notification

Revision of Terms due to Trustee Implementation

Thank you for using BTCBOX. We would like to thank you for your understanding and cooperation of the relevant clauses in the Terms that have been revised to reflect the trustee implementation. ...
Notification

Notification on resumption of Bitcoin Cash (BCH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing BCH, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
Notification

Notification about the Bitcoin Cash(BCH) Upgrade

Thank you for your constant support to our service. We would like to inform you as our respondent policy about the upgrade of Bitcoin Cash (BCH) that is predicted to be carried out on the 15th May...
Notification

Notification of Withdrawal Process Time Change due to Trust Commencement

Thank you for always using BTCBOX. In accordance to Law and regulation revision, the JPY deposits from the customers shall be entrusted to the JSF Trust and Banking Co., LTD. Due to this, JPY w...
Notification

About Business Hours During Golden Week

Thank you for always supporting BTCBOX. The business hours for the 2020 Golden Week Period (2nd May ~ 6th May) will be as the following. Service Operation Changes Bank Transfer Deposit o...
Notification

“Get a prize for sure by Inviting a friend” Coin Campaign for Everyone

We will present 500 Yen to the accounts of both the newly registered customer and the inviting customer. After the entering the One Time Password as stated on the postcard, the 500 Yen will be reflected in their balance accounts.
Notification

Notification on Identification Authorization document changes due to Criminal Income Transfer Prevention Act Revision, and Speedy Authentication Commencement

Due to transfer of profits by criminals relating Law revisions, (implementation on April 1st 2020), confirmation of personal identification shall become stricter when opening an account.
Notification

BtcBox co.,Ltd. Celebrates its 6th Anniversary 

Today, on the 6th of March, we are celebrating the 6th anniversary of the establishment of BtcBox co.,Ltd. We would like to thank all of you from the bottom of our heart for your support and cooperation.
Notification

Call center support suspension due to the Corona Virus

Thank you for your constant support and for using BTCBOX. Currently, due to the effects of the continuous domestic infection spread of the Corona virus, a part of our employees working conditions ...
Notification

JPY Direct Deposit Guide

We offer various kind of deposit method in order to provide speedy cryptocurrency transactions. Please use the Direct Deposit service for faster deposit than ordinary bank deposit transfers. ...
Notification

Notice for Suspension of remittance for Bitcoin Cash (BCH)

Thank you for your constant support to BTCBOX.  We are scheduling a Wallet Maintenance for Bitcoin Cash (BCH). Accordingly, deposit and withdrawal of BCH will be temporarily suspended. Please note...