About New Year Business Hours (2021-2022)

Thank you for always supporting and using BTCBOX.

We would like to inform you that we will be suspending some services during the New Years’ holiday from 29th December 2021 to 3rd January 2022. Please look below for details.

Suspension Period (6 days)

29th December 2021 ~ 3rd January 2022

Suspension of Services

  • Inquiry
  • Account opening related screening
  • Withdrawal of Japanese Yen

During the period, both chat and email will be suspended. If you have any questions about our operation, please read here for guidance and assistance. If you have any emergency system complications, we will support you as usual.

※Please note the final reception of Japanese Yen withdrawal will be by 14:50 (JST) on December 28th, 2021. In case it exceeds the final reception time, the withdrawal will be reflected after Monday, 4th January 2022.

Service Operation Changes

Bank Transfer Deposit of Japanese yen

SBI Sumishin Net Bank: Sequential Reflection within 12 hours

Ion Bank: Not available from January 1st to 3rd

Direct deposit service is available 24 Hours as usual. Please click here for more information about handling fees and usage.

Withdrawal of Cryptocurrency

Sequentially Processed within 12 hours

In case of exceeding the volumes below, we will process your withdrawal from January 4th in sequential order.

BTC・・・ more than 5 BTC

BCH・・・ more than 100 BCH

LTC・・・ more than 100 LTC

ETH・・・more than 100 ETH

Services Operations as usual

  • Cryptocurrency Trading ( of all crypto assets available)
  • Easy Trading
  • Japanese Yen Direct Deposit
  • Bitcoin Loan
  • Deposit Reflection of Cryptocurrency
  • Application for a New Account registration