Notification

Notification

Notification on Identification Authorization document changes due to Criminal Income Transfer Prevention Act Revision, and Speedy Authentication Commencement

Due to transfer of profits by criminals relating Law revisions, (implementation on April 1st 2020), confirmation of personal identification shall become stricter when opening an account.
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BtcBox co.,Ltd. Celebrates its 6th Anniversary 

Today, on the 6th of March, we are celebrating the 6th anniversary of the establishment of BtcBox co.,Ltd. We would like to thank all of you from the bottom of our heart for your support and cooperation.
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Call center support suspension due to the Corona Virus

Thank you for your constant support and for using BTCBOX. Currently, due to the effects of the continuous domestic infection spread of the Corona virus, a part of our employees working conditions ...
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JPY Direct Deposit Guide

We offer various kind of deposit method in order to provide speedy cryptocurrency transactions. Please use the Direct Deposit service for faster deposit than ordinary bank deposit transfers. ...
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Notice for Suspension of remittance for Bitcoin Cash (BCH)

Thank you for your constant support to BTCBOX.  We are scheduling a Wallet Maintenance for Bitcoin Cash (BCH). Accordingly, deposit and withdrawal of BCH will be temporarily suspended. Please note...
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Notification on resumption of Ethereum(ETH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing ETH, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
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A Happy New Year

A Happy New Year to you all. We at BTCBOX are soon marking our 6th anniversary of the start of this service. We hope that this year will be a prosperous year for the cryptocurrency indust...
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Notification about the Ethereum (ETH) withdrawal/deposit suspension

Thank you for your constant support to our service. We would like to take all kinds of aspects into account with the ETH upgrade, thus ETH withdrawals and ETH deposits will temporarily be suspende...
Notification

Notification about the Ethereum (ETH) Upgrade

Thank you for your constant support to our service. As our respondent policy, we would like to inform you about the upgrade of Ethereum (ETH) that is predicted to be carried out in 2nd January 20...
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Deposited Asset Page has been Renewed !

Thank you for your constant support.  In order to provide pleasant service for our customer’s, we have now renewed the Deposited Asset page on our homepage. After login on your account on our web...
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Notification on resumption of Ethereum(ETH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing ETH, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
Notification

Notification about the Ethereum (ETH) withdrawal/deposit suspension

Thank you for your constant support to our service. We would like to take all kinds of aspects into account with the ETH upgrade, thus ETH withdrawals and ETH deposits will temporarily be suspende...
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About New Year business hours (2019-2020)

Thank you for your constant support. We would like to announce that the company will suspend part of our Services during End of the Year and New Year holidays for the period 28th December 2019 〜 5...
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Notification about the Ethereum (ETH) Upgrade

Thank you for your constant support to our service. We would like to inform you as our respondent policy about the upgrade of Ethereum (ETH) that is predicted to be carried out in 7th December 20...
Notification

Notification on resumption of Bitcoin Cash(BCH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing BCH, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
Notification

Notification about the Bitcoin Cash(BCH) Upgrade

Thank you for your constant support to our service. We would like to inform you as our respondent policy about the upgrade of Bitcoin Cash (BCH) that is predicted to be carried out after 21:00 pm ...
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Notice on “Privacy Policy” Revision

Thank you for your constant support. Our Company has received privacy policy . If you wish to use our BTCBOX service, please read through the “Privacy Policy” stipulated by the Company at least on...
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Request for Periodic Confirmation (Self-check) of Property Balance

For your asset’s safety, we recommend a periodic confirmation (self-check) of asset balance. After logging in to BTCBOX’s homepage (PC version), please click on “FINANCE”, “Transaction History” in...
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About Security Alerts

We appreciate your constant support.  Recently, within the country, leaked email address and password information lists and, search tool has been discovered that provides the advisability of  Cryp...
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Request for 2-Step Google Authenticator setting

Thank you for your constant support We would like to request our customers to set-up the Google 2-Step Authenticator for usage safely of our service. You can download this verification ”Google ...