Notification

Notification

Signing of Trademark License Agreement with Taiwan BI CHENG TECHNOLOGY CO.

We are pleased to announce that "BtcBox co., Ltd." has signed a Trademark License Agreement with Taiwan-based "BI CHENG TECHNOLOGY CO". As a result of this agreement, "BI CHENG TECHNOLOGY CO., LTD." will provide cryptocurrency exchange business and related services in Taiwan under the name of "BTCBOX Taiwan".
Notification

Notice for Dogecoin Holding Customers

Thank you for always supporting BTCBOX. For the customers who hold Dogecoin within the BTCBOX exchange, we are still accepting Withdrawal Requests at the moment. Currently, we correspond only to W...
Notification

Revision of Terms due to Trustee Implementation

Thank you for using BTCBOX. We would like to thank you for your understanding and cooperation of the relevant clauses in the Terms that have been revised to reflect the trustee implementation. ...
Notification

Educate Yourself about Value (Writer and Translator at BTCBOX)

I am Lina K., and I am a writer, editor, and translator at BTCBOX. I am very happy to have had the opportunity to interview and have a talk with so many passionate and critical thinking people from all corners of the crypto sphere. I did not enter did industry with an economics degree in my hands, but I am glad that my path lead me here.
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Notification on resumption of Bitcoin Cash (BCH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing BCH, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
Notification

Notification about the Bitcoin Cash(BCH) Upgrade

Thank you for your constant support to our service. We would like to inform you as our respondent policy about the upgrade of Bitcoin Cash (BCH) that is predicted to be carried out on the 15th May...
Notification

Notification of Withdrawal Process Time Change due to Trust Commencement

Thank you for always using BTCBOX. In accordance to Law and regulation revision, the JPY deposits from the customers shall be entrusted to the JSF Trust and Banking Co., LTD. Due to this, JPY w...
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About Business Hours During Golden Week

Thank you for always supporting BTCBOX. The business hours for the 2020 Golden Week Period (2nd May ~ 6th May) will be as the following. Service Operation Changes Bank Transfer Deposit o...
Notification

Notification on Identification Authorization document changes due to Criminal Income Transfer Prevention Act Revision, and Speedy Authentication Commencement

Due to transfer of profits by criminals relating Law revisions, (implementation on April 1st 2020), confirmation of personal identification shall become stricter when opening an account.
Notification

BtcBox co.,Ltd. Celebrates its 6th Anniversary 

Today, on the 6th of March, we are celebrating the 6th anniversary of the establishment of BtcBox co.,Ltd. We would like to thank all of you from the bottom of our heart for your support and cooperation.
Notification

Call center support suspension due to the Corona Virus

Thank you for your constant support and for using BTCBOX. Currently, due to the effects of the continuous domestic infection spread of the Corona virus, a part of our employees working conditions ...
Notification

JPY Direct Deposit Guide

We offer various kind of deposit method in order to provide speedy cryptocurrency transactions. Please use the Direct Deposit service for faster deposit than ordinary bank deposit transfers. ...
Notification

Notice for Suspension of remittance for Bitcoin Cash (BCH)

Thank you for your constant support to BTCBOX.  We are scheduling a Wallet Maintenance for Bitcoin Cash (BCH). Accordingly, deposit and withdrawal of BCH will be temporarily suspended. Please note...
Notification

Notification on resumption of Ethereum(ETH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing ETH, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
Notification

A Happy New Year

A Happy New Year to you all. We at BTCBOX are soon marking our 6th anniversary of the start of this service. We hope that this year will be a prosperous year for the cryptocurrency indust...
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Notification about the Ethereum (ETH) withdrawal/deposit suspension

Thank you for your constant support to our service. We would like to take all kinds of aspects into account with the ETH upgrade, thus ETH withdrawals and ETH deposits will temporarily be suspende...
Notification

Notification about the Ethereum (ETH) Upgrade

Thank you for your constant support to our service. As our respondent policy, we would like to inform you about the upgrade of Ethereum (ETH) that is predicted to be carried out in 2nd January 20...
Notification

Deposited Asset Page has been Renewed !

Thank you for your constant support.  In order to provide pleasant service for our customer’s, we have now renewed the Deposited Asset page on our homepage. After login on your account on our web...
Notification

Notification on resumption of Ethereum(ETH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing ETH, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
Notification

Notification about the Ethereum (ETH) withdrawal/deposit suspension

Thank you for your constant support to our service. We would like to take all kinds of aspects into account with the ETH upgrade, thus ETH withdrawals and ETH deposits will temporarily be suspende...