Notification

At the extraordinary Board of directors meeting held on May 23, 2019, the Company decided to change its president and establish a new position as chairman, as described below. In line with this matter...

Thank you very much for using BTCBOX service.Although BTCBOX had temporarily stoppeddepositing and withdrawing on BCH, we have resumed deposit/withdrawal.Thank you very much for your cooperation andpa...

Here is the notification about our policy on upgradeof Bitcoin Cash (BCH) Estimated Time period: 2019/05/15 Our company, by the influence of upgrade, wewill temporary suspend the deposit/withdrawal se...

About the business hour in Golden Week2019(April 27-May 6), below is the detail information. ■Available service as usual·Cryptocurrency trading(Alltrading pair)·BTC loan·Cryptocurrency deposit·Custome...

We will maintain our system from A.M0:00 to1:00 on March 18, 2019(Monday ). In the meantime, all services are notavailable. We apologize for the inconvenience that you take, and thank you foryour unde...

Thank you very much for using BTCBOX service.Although BTCBOX had temporarily stoppeddepositing and withdrawing on ETH, we have resumed deposit/withdrawal at 11:00A.M.JST 2019/03/04.Thank you very much...

Here is the notification about our policy on upgradeof Ethereum(ETH) ( Estimated Time period: Between 2019/02/28and 2019/03/1 )Our company, by the influence of upgrade, wewill temporary suspend the de...

Although BTCBOX had temporarily stoppeddepositing and withdrawing on ETH, we will resume deposit/withdrawal today inview of the fact that the hard fork has been delayed.Resume time of ETH deposit/with...

Here is the notification about our policy onhard fork of Ethereum(ETH) ( Estimated Time period: Between 2019/01/14and 2019/01/18 )Our company, by the influence of hard fork,we will temporary suspend t...

In consideration of the influence from BCH’shard fork, we had suspended BCH withdrawal from 0:00 on November 15, 2018. Sincewe could confirm about the safety now, we are here to inform you that BCHwit...

We are going to suspend some services during the NewYear's Holiday from Saturday, December 29, 2018 to Thursday January 3, 2019,the details are listed below.■ Suspension period（6days）　　　　Saturday, Dec...

On 18th Nov 2018(Sunday), we upgrade to improve the security of BTC wallet. Along with that, the maintenance work will be performed as below:Service stopping: Stop BTC deposit & withdrawal service. St...

A case has occurred as: receiving explanation from acquaintance like “in order to issue the card with cashback function, you’d better build an account of BTCBOX”, then the account is built after h...

BTCBOXhad revised Usage contract suchas terms of use, important documents and rules of complaints onAugust 31 (Fri).In using BTCBOX's service, please be sure to readthrough the terms and conditions st...

CustomerAgency would like have the attention of the ones who can invest a lot of moneyto the business says “it can help you to earn bitcoin worth 300,000 yen each month” on 28th/Aug2018.Customer Agenc...

Recently,some company have announced “You have hit the jackpot, please pay for this jackpot. However, thejackpot will be free for you if you can build an account on BTCBOX”.Therefore, we announce form...

Thistime, we are about to change the image authentication when logging in ourcompany's homepage from the capture code to the slide authentication. If slide authentication does not work due to browser ...

Thank you very much for your always using BTCBOX service.During the period of Japanese Summer Holiday ( from 13th to 16th August 2018), BTCBOX's business hours will be as usual.Customers' reception d...

Following 3 consultation windows will be closed atAugust 14th, 2018 (Tuesday).・ LINE・ WeChat・ WhatsAppWe will collaborate promptly and precisely within ourteams for the valuable comments and requests ...

Themaintenance of ETH Wallet will be carried out during 0:00am ~ 2:00am on July6th, 2018 (Friday) and during the maintenance time, deposit and withdrawal ofETH will be stopped.Thismaintenance will imp...