Notification

At the extraordinary Board of directors meeting held on May 23, 2019, the Company decided to change its president and establish a new position as chairman, as described below. In line with this matte...

Thank you very much for using BTCBOX service. Although BTCBOX had temporarily stopped depositing and withdrawing on BCH, we have resumed deposit/withdrawal. Thank you very much for your cooper...

Here is the notification about our policy on upgrade of Bitcoin Cash (BCH) Estimated Time period: 2019/05/15 Our company, by the influence of upgrade, we will temporary suspend the deposit/wi...

About the business hour in Golden Week 2019(April 27-May 6), below is the detail information. ■Available service as usual ·Cryptocurrency trading(All trading pair) ·BTC loan ·Cryptocurre...

We will maintain our system from A.M0:00 to 1:00 on March 18, 2019(Monday ). In the meantime, all services are not available. We apologize for the inconvenience that you take, and thank you for your ...

Thank you very much for using BTCBOX service. Although BTCBOX had temporarily stopped depositing and withdrawing on ETH, we have resumed deposit/withdrawal at 11:00A.M. JST 2019/03/04. Thank y...

Here is the notification about our policy on upgrade of Ethereum(ETH) ( Estimated Time period: Between 2019/02/28 and 2019/03/1 ) Our company, by the influence of upgrade, we will temporary su...

Although BTCBOX had temporarily stopped depositing and withdrawing on ETH, we will resume deposit/withdrawal today in view of the fact that the hard fork has been delayed. Resume time of ETH depos...

Here is the notification about our policy on hard fork of Ethereum(ETH) ( Estimated Time period: Between 2019/01/14 and 2019/01/18 ) Our company, by the influence of hard fork, we will tempora...

In consideration of the influence from BCH’s hard fork, we had suspended BCH withdrawal from 0:00 on November 15, 2018. Since we could confirm about the safety now, we are here to inform you that BCH...

We are going to suspend some services during the New Year's Holiday from Saturday, December 29, 2018 to Thursday January 3, 2019, the details are listed below. ■ Suspension period（6 days）　　　　 S...

On 18th Nov 2018(Sunday), we upgrade to improve the security of BTC wallet. Along with that, the maintenance work will be performed as below: Service stopping: Stop BTC deposit & withdrawal se...

A case has occurred as: receiving explanation from acquaintance like “in order to issue the card with cashback function, you’d better build an account of BTCBOX”, then the account is built aft...

BTCBOX had revised Usage contract such as terms of use, important documents and rules of complaints on August 31 (Fri). In using BTCBOX's service, please be sure to read through the terms and cond...

Customer Agency would like have the attention of the ones who can invest a lot of money to the business says “it can help you to earn bitcoin worth 300,000 yen each month” on 28th/Aug 2018. Custom...

Recently, some company have announced “You have hit the jackpot, please pay for this jackpot. However, the jackpot will be free for you if you can build an account on BTCBOX”. Therefore, we announ...

This time, we are about to change the image authentication when logging in our company's homepage from the capture code to the slide authentication. If slide authentication does not work due to b...

Thank you very much for your always using BTCBOX service. During the period of Japanese Summer Holiday ( from 13th to 16th August 2018), BTCBOX's business hours will be as usual. Customers' re...

Following 3 consultation windows will be closed at August 14th, 2018 (Tuesday). ・ LINE ・ WeChat ・ WhatsApp We will collaborate promptly and precisely within our teams for the valuable com...

The maintenance of ETH Wallet will be carried out during 0:00am ~ 2:00am on July 6th, 2018 (Friday) and during the maintenance time, deposit and withdrawal of ETH will be stopped. This maintenance...