We are going to suspend some services during the New Year’s Holiday from Saturday, December 29, 2018 to Thursday January 3, 2019, the details are listed below.
■ Suspension period（6 days）
Saturday, December 29, 2018 – Thursday, January 3, 2019
■ Suspend service
・Information desk (telephone, mail, chat, message)
・Examination services related to opening accounts
・JPY deposit/withdrawal reflection
・Cryptocurrency transaction (all available types)
・Cryptocurrency deposit/withdrawal reflection
・New account registration
※Final reception of JPY deposit on the last business day of this year is until 17:30 JLT. Final reception of JPY withdrawal will be until 15:00 JLT, and we will process the arrived data within this day.If the above time is exceeded, it will be reflected sequentially after January 4, 2019. Please acknowledge it beforehand.
※Cryptocurrency withdrawal will be reflected within 12 hours in principle, but if withdrawal requests are congested, there is a possibility of withdrawal reflected after January 4. Please acknowledge it beforehand.