|Name of Business
|Head of Operations
|BRICK GATE Kayabacho 5F, 2-8-1 Nihonbashi Kayabacho, Chuo-ku,Tokyo
|Please contact us via the inquiry form
|How to use
|Please operate your transaction by yourself from this Site on the Internet. This is not available by Telephone, Email, FAX, Visiting us, Operation by proxy, etc.
|The trading price of cryptocurrencies fluctuates depending on market conditions, etc. Please confirm the trading screen after login for the latest price.
|Service Handling Fee
|Please refer to the Handling Fee Explanation
|Payment Period and Due Date
|The payment must be by bank transfer or an advanced payment of a crypto asset deposit.
|After the execution of the transaction, in principle the money on deposit balance, and the deposited crypto asset balance will be reflected within a few minutes. In case of delivery delay due to exceptional circumstances, we will inform you via email or on our homepage.
|Return/Exchange of Goods
|Please note that due to the nature of this service, cancellation, deletion, or modification of transactions cannot be complied with. We do not support Cooling-Off in cryptocurrency trading.
|About Liability for Defects
|BTCBOX shall not bear any liability for defects under any circumstances.