Notification

Notification about Services During Golden Week

About the business hour in Golden Week 2019(April 27-May 6), below is the detail information. ■Available service as usual ·Cryptocurrency trading(All trading pair) ·BTC loan ·Cryptocurre...
Notification

About service stop due to system maintenance

We will maintain our system from A.M0:00 to 1:00 on March 18, 2019(Monday ). In the meantime, all services are not available. We apologize for the inconvenience that you take, and thank you for your ...
Hardfork

Notification on resumption of Ethereum(ETH) deposit / withdrawal

Thank you very much for using BTCBOX service. Although BTCBOX had temporarily stopped depositing and withdrawing on ETH, we have resumed deposit/withdrawal at 11:00A.M. JST 2019/03/04. Thank y...
Hardfork

Notification about the Ethereum(ETH) Upgrade

Here is the notification about our policy on upgrade of Ethereum(ETH) ( Estimated Time period: Between 2019/02/28 and 2019/03/1 ) Our company, by the influence of upgrade, we will temporary su...
Hardfork

Notification on resumption of Ethereum(ETH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing on ETH, we will resume deposit/withdrawal today in view of the fact that the hard fork has been delayed. Resume time of ETH depos...
Hardfork

Notification about the Ethereum(ETH) hard fork

Here is the notification about our policy on hard fork of Ethereum(ETH) ( Estimated Time period: Between 2019/01/14 and 2019/01/18 ) Our company, by the influence of hard fork, we will tempora...
Hardfork

Notification on resumption of Bitcoin Cash(BCH)withdrawal

In consideration of the influence from BCH’s hard fork, we had suspended BCH withdrawal from 0:00 on November 15, 2018. Since we could confirm about the safety now, we are here to inform you that BCH...
Notification

Notification about Services During New Year’s Holiday

We are going to suspend some services during the New Year's Holiday from Saturday, December 29, 2018 to Thursday January 3, 2019, the details are listed below. ■ Suspension period(6 days)     S...
Notification

About BTC wallet upgrade and Change of BTC deposit / withdrawal address

On 18th Nov 2018(Sunday), we upgrade to improve the security of BTC wallet. Along with that, the maintenance work will be performed as below: Service stopping: Stop BTC deposit & withdrawal se...
Notification

Notice for Attention ④

A case has occurred as: receiving explanation from acquaintance like “in order to issue the card with cashback function, you’d better build an account of BTCBOX”, then the account is built aft...