Our company BTCBOX is a registered cryptocurrency exchange operator with the Financial Services Agency, offering buying and selling services for Bitcoin and other cryptocurrencies.
Several cases of fraud impersonating our company have been identified. We would like to inform you of the fraudulent tactics below, and we urge you to be vigilant.
Impersonation Fraud
This is a scam in which fraudulent demands or payments are made to you under the guise of our company name. If you receive any suspicious requests, please contact us directly.
Phishing Scams
These scams involve using the internet to fraudulently obtain customers’ personal and account information through deceptive emails or websites. Always verify the sender’s email address or web address to confirm that it is genuinely from our company.
Fake Service Providers
Be cautious of fake service providers claiming to be our company. Be wary of being directed to fake websites or receiving phone calls or emails. Do not provide any personal or credit card information if requested. Verify our official contact information, and contact us immediately if you receive any suspicious communication.
Recent Tactics
・SMS (Short Message Service) is being used to direct victims to phishing sites.
・Phishing site URLs may start with "https" or use a ".jp" domain to mislead users into believing they are legitimate sites.
・Phishing sites may request not only internet banking account and password information but also one-time passwords and secret security questions.【Recent Fake Site Examples】
btcoin-box.com
btcboxpro.org
btcboxpro.vip
btcbox-max.com
btc-topbox.com
Official BTCBOX Exchange URL:
https://www.btcbox.co.jp
When accessing our site, please ensure that you are using the correct URL.
BTCBOX prioritizes the safety of our customers and is committed to preventing fraudulent activities. We sincerely appreciate your understanding and cooperation.
If you have any questions or concerns, please contact us or the police. We will continue to work towards providing a safer service.
Reference Information
・Japan Virtual and Crypto Assets Exchange Association (JVCEA) Member Introduction