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On 18th Nov 2018(Sunday), we upgrade to improve the security of BTC wallet. Along with that, the maintenance work will be performed as below:Service stopping: Stop BTC deposit & withdrawal service. St...

A case has occurred as: receiving explanation from acquaintance like “in order to issue the card with cashback function, you’d better build an account of BTCBOX”, then the account is built after h...

BTCBOXhad revised Usage contract suchas terms of use, important documents and rules of complaints onAugust 31 (Fri).In using BTCBOX's service, please be sure to readthrough the terms and conditions st...

CustomerAgency would like have the attention of the ones who can invest a lot of moneyto the business says “it can help you to earn bitcoin worth 300,000 yen each month” on 28th/Aug2018.Customer Agenc...

Recently,some company have announced “You have hit the jackpot, please pay for this jackpot. However, thejackpot will be free for you if you can build an account on BTCBOX”.Therefore, we announce form...

Thistime, we are about to change the image authentication when logging in ourcompany's homepage from the capture code to the slide authentication. If slide authentication does not work due to browser ...

Thank you very much for your always using BTCBOX service.During the period of Japanese Summer Holiday ( from 13th to 16th August 2018), BTCBOX's business hours will be as usual.Customers' reception d...

Following 3 consultation windows will be closed atAugust 14th, 2018 (Tuesday).・ LINE・ WeChat・ WhatsAppWe will collaborate promptly and precisely within ourteams for the valuable comments and requests ...

Themaintenance of ETH Wallet will be carried out during 0:00am ~ 2:00am on July6th, 2018 (Friday) and during the maintenance time, deposit and withdrawal ofETH will be stopped.Thismaintenance will imp...

Belowis the introduction of new service related with BTCBOX’s API, corporationwith Money Forward, Inc., known for automatic household account book or MFcloud service.■Support of “visualization”, “calc...

Notification for Reports on virtual currency based on Foreign Exchange and Foreign Trade LawUnder the Foreign Exchange and Foreign Trade Act (Act No. 228 of 1949, hereinafter referred to as "Foreign E...

Our company, by the influence of hard fork on BCH, have suspended the deposit and withdrawal of BCH from 10:00 pm 15th May 2018 to 6:00pm 21st May 2018.Besides, BCH deposit address have been changedas...

Here is the notification about our policy on hard fork of Bitcoin Cash（BCH） scheduled for May 15, 2018.Our company, by the influence of hard fork, In the time period before or after applied for the ne...

Wearepleasedtoannouncethatwearegoingtochangethehandlingfeesasdescribedbelow,from17:00onthe19thofMarch2018.・JapanseYenWithdrawalFeeUpto150,000JPY≧400JPYMorethan150,000JPY＜750JPY・TradingFeeBTC0.05%ETHBC...

We will stop our business hour from Dec 30th 2017 to Jan 3rd 2018 as belowTransaction: as usualJPY deposit/withdraw: stopCoin deposit/withdraw: as usualCustomer service: stopIdentity verification: sto...

We will be undergoing system maintenance as following schedule:■Dec 7, 2017, 01:00am ~ 03:00amAll Service will be temporarily suspended during this window.We apologize for any inconvenience.

A chain split (“split”) related to Bitcoin Diamond (BCD) will be occurred on block height #495886 is reached. Our response to the chain split is as follows.1. We will take a snapshot of customers’ BTC...

We decide to change the ticker name Bitcoin Cash as shown in Bitcoin Cash official site. BCC → BCHFor the security reason we will have to stop the trading and deposit/withdraw service of Bitcoin Cash ...

Thank you for supporting our BTCBOX service.We are pleased to announce that from Nov 1, 2017 the following two pairs are now able to be traded in our platform:Litecoin（LTC/JPY)Ethereum (ETH/JPY)We hop...