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On 18th Nov 2018(Sunday), we upgrade to improve the security of BTC wallet. Along with that, the maintenance work will be performed as below: Service stopping: Stop BTC deposit & withdrawal se...

A case has occurred as: receiving explanation from acquaintance like “in order to issue the card with cashback function, you’d better build an account of BTCBOX”, then the account is built aft...

BTCBOX had revised Usage contract such as terms of use, important documents and rules of complaints on August 31 (Fri). In using BTCBOX's service, please be sure to read through the terms and cond...

Customer Agency would like have the attention of the ones who can invest a lot of money to the business says “it can help you to earn bitcoin worth 300,000 yen each month” on 28th/Aug 2018. Custom...

Recently, some company have announced “You have hit the jackpot, please pay for this jackpot. However, the jackpot will be free for you if you can build an account on BTCBOX”. Therefore, we announ...

This time, we are about to change the image authentication when logging in our company's homepage from the capture code to the slide authentication. If slide authentication does not work due to b...

Thank you very much for your always using BTCBOX service. During the period of Japanese Summer Holiday ( from 13th to 16th August 2018), BTCBOX's business hours will be as usual. Customers' re...

Following 3 consultation windows will be closed at August 14th, 2018 (Tuesday). ・ LINE ・ WeChat ・ WhatsApp We will collaborate promptly and precisely within our teams for the valuable com...

The maintenance of ETH Wallet will be carried out during 0:00am ~ 2:00am on July 6th, 2018 (Friday) and during the maintenance time, deposit and withdrawal of ETH will be stopped. This maintenance...

Below is the introduction of new service related with BTCBOX’s API, corporation with Money Forward, Inc., known for automatic household account book or MF cloud service. ■Support of “visualiza...

Notification for Reports on virtual currency based on Foreign Exchange and Foreign Trade Law Under the Foreign Exchange and Foreign Trade Act (Act No. 228 of 1949, hereinafter referred to as "Fore...

Our company, by the influence of hard fork on BCH, have suspended the deposit and withdrawal of BCH from 10:00 pm 15th May 2018 to 6:00pm 21st May 2018. Besides, BCH deposit address have been chan...

Here is the notification about our policy on hard fork of Bitcoin Cash（BCH） scheduled for May 15, 2018. Our company, by the influence of hard fork, In the time period before or after applied for t...

Wearepleasedtoannouncethatwearegoingtochangethehandlingfeesasdescribedbelow,from17:00onthe19thofMarch2018. ・JapanseYenWithdrawalFeeUpto150,000JPY≧400JPY Morethan150,000JPY＜750JPY ・TradingFee...

We will stop our business hour from Dec 30th 2017 to Jan 3rd 2018 as belowTransaction: as usualJPY deposit/withdraw: stopCoin deposit/withdraw: as usualCustomer service: stopIdentity verification: st...

We will be undergoing system maintenance as following schedule: ■Dec 7, 2017, 01:00am ~ 03:00amAll Service will be temporarily suspended during this window. We apologize for any inconvenience. ...

A chain split (“split”) related to Bitcoin Diamond (BCD) will be occurred on block height #495886 is reached. Our response to the chain split is as follows.1. We will take a snapshot of customers’ BT...

We decide to change the ticker name Bitcoin Cash as shown in Bitcoin Cash official site. BCC → BCH For the security reason we will have to stop the trading and deposit/withdraw service of Bitc...

Thank you for supporting our BTCBOX service. We are pleased to announce that from Nov 1, 2017 the following two pairs are now able to be traded in our platform: Litecoin（LTC/JPY)Ethereum (ETH/J...