Notification

Notification

About Business Hours During Golden Week

Thank you for your constant support. We would like to announce that the company will suspend part of our services during the golden week holidays for the period 2022 May 3rd to 5th. Ser...
Notification

DOGE:Change of Start Date and Time

Thank you very much for your always using BTCBOX service. We have decided to postpone the start date and time of the DOGE trading, which was scheduled to begin on April 4, 2022, at 10:00 a.m. W...
Notification

New Listing : Dogecoin (DOGE)

Thank you for using BTCBOX. BTCBOX plans to start the trading of Dogecoin in April 2022. The starting date April 4, 2022 10:00 am(JST)(The start date and time has been changed) ...
Notification

Regarding the Withdrawal of Crypto Assets

Thank you very much for your always using BTCBOX service. We would like to inform our customers that starting from April 1, 2022, customers will be required to submit additional information when r...
Notification

New Listing : Dogecoin (DOGE)

BTCBOX plans to start the trading of Dogecoin in April 2022. The exact starting date will be announced when it is confirmed.Dogecoin is a crypto asset based on the Shiba Inu (Japanese Shiba dog) motif that comes from the internet meme "Doge." Dogecoin is based on Litecoin's source code and utilizes "scrypt" same as Litecoin. The Block generation time of Dogecoin is designed to be approximately 1 minute, as opposed to 10 minutes in the case of Bitcoin and 2.5 minutes for Litecoin, which both use PoW.
Notification

Withdrawals of Crypto Assets in Response to the Travel Rule

Thank you for using BTCBOX. Please confirm the following information as we will start obtaining and storing information about the receiver when customers withdraw crypto assets on and after April ...
Notification

Notification about the Ethereum(ETH) Upgrade

Thank you for your constant support of our service. We would like to inform you of our respondent policy about the upgrade of Ethereum (ETH) that is predicted to be carried out on the 9th of Decem...
Notification

About New Year Business Hours (2021-2022)

Thank you for always supporting and using BTCBOX. We would like to inform you that we will be suspending some services during the New Years' holiday from 29th December 2021 to 3rd January 2022. Pl...
Notification

CAUTION! Fake Message Disguised As BTCBOX

Thank you for always using BTCBOX. Recently, we have confirmed multiple SUSPICIOUS messages via WhatApps disguised as BTCBOX (our company). The contents described in the messages are for DECEIV...
Notification

Resumption of BTC Deposit / Withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing BTC, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
Notification

Suspension of BTC Remittance due to Maintenance

Thank you for always using BTCBOX. An update of the BTC wallet will be performed on the BTCBOX from 12:00 pm November 14th, 2021 (JST). During this period, BTC remittance services will not be a...
Notification

Suspension of ETH Remittance due to Maintenance

Thank you for always using BTCBOX. A temporary maintenance of ETH wallet will be performed on the BTCBOX from 20:00 pm to 24:00 pm November 10th 2021 (JST). During this period, ETH remittance s...
Notification

Suspension of Services due to Temporary Maintenance

Thank you for always using BTCBOX. A temporary maintenance will be performed on the BTCBOX exchange from 0:00 a.m. to 9:00 a.m. August 10th 2021 (JST). During this period, all services will not...
Notification

Notification about the Ethereum(ETH) Upgrade

Thank you for your constant support to our service. We would like to inform you as our respondent policy about the upgrade of Ethereum (ETH) that is predicted to be carried out on the 5th August, ...
Notification

“Get a prize for sure by Inviting a friend” Invitation Program

We will present 1000 Yen to the accounts of both the newly registered customer and the inviting customer. After the entering the One Time Password as stated on the postcard, the 1000 Yen will be reflected in their balance accounts.
Notification

Notification on resumption of BitcoinCash (BCH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing BCH, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
Notification

Notification about the BitcoinCash(BCH) Upgrade

Thank you for your constant support to our service. We would like to inform you as our respondent policy about the upgrade of BitcoinCash (BCH) that is predicted to be carried out on the 15th May,...
Notification

About Business Hours During Golden Week

Thank you for your constant support. We would like to announce that the company will suspend part of our services during golden week holidays for the period 2021 April 30th 〜 May 6th. Servi...
Notification

Notification on resumption of Ethereum (ETH) deposit / withdrawal

Although BTCBOX had temporarily stopped depositing and withdrawing ETH, we have now resumed deposit/withdrawal transactions. Thank you very much for your cooperation and understanding.
Notification

Apology and Notification Regarding Unauthorized Access to the Email delivery System

An unauthorized access has been confirmed on the email delivery system used by our company. We are currently investigating the leakage of information together with an external investigation company, ...